Our History

2002

Vanquis Bank registered

  • Vanquis Bank is set up by Provident Financial Group.
  • Vanquis Bank is licensed by the OFT for Consumer Credit business.

2003

Over 36,000 customers accepted!

  • The Customer Service call centre is set up at Chatham in Kent.
  • Vanquis Bank becomes authorised and regulated by the Financial Services Authority.
  • Vanquis Bank launches its first direct mail campaign with the first credit cards issued in May.
picture of credit cards

2004

Over 77,000 customers accepted!

  • After a successful pilot, Provident Financial Group gives Vanquis Bank the green light to grow.

2005

Over 196,000 customers accepted!

  • Staffing levels are increased at Vanquis Bank head office requiring a move to new premises in Arthur Street, London.
vanquis building

2006

Over 341,000 customers accepted!

  • Vanquis Bank launches its first website and starts advertising on the Internet.
  • Vanquis Bank launches its first customer satisfaction survey.

2007

Over 485,000 customers accepted!

  • Vanquis Bank test various new marketing channels such as door-drops and magazine inserts.
building

2008

Over 673,000 customers accepted!

  • The customer satisfaction survey reveals that over 80% of customers would recommend Vanquis Bank to a friend.
  • The Customer Service call centre moves into brand new larger premises in Chatham in Kent.

2009

Over 840,000 customers accepted!

  • Vanquis Bank launches a new brand identity.
  • New website and credit cards are launched.
picture of credit cards

2010

Over 1,000,000 customers accepted!

     

* To be considered for a credit limit increase, please keep all your credit agreements in order by paying on time, making use of your existing credit limit without going over your limit, and not taking on too much debt elsewhere. This is only a guide and meeting these criteria does not guarantee you a credit limit increase.

 

Important: Credit is subject to: status; telephone contact; confirmation of name and address; not already holding a credit card issued by Vanquis Bank; no reasonable suspicion of fraud, and is only available to UK residents who are at least 18 years of age and are not legally restricted from obtaining credit e.g.because of bankruptcy. Please read the Summary Box and Terms and Conditions for full financial details.

 

Vanquis Visa Card is issued by Vanquis Bank Limited. Vanquis Bank can be contacted at its registered office, which is at No. 1 Godwin Street, Bradford, West Yorkshire BD1 2SU. Registered number 02558509 England. Consumer Credit licence number 532364. VAT number 180555952. Vanquis Bank Limited is authorised and regulated by the Financial Services Authority.

 

© Vanquis Bank Limited 2013