Accessing information in our website

This site supports accessibility and is committed to ensuring everyone can access the information available. The layout of the site also takes into account users who are visually impaired or have difficulty using a mouse. It is fully compatible with popular screen reading software and can be navigated using just a keyboard.
The site has been built according to the W3C guidelines for level AAA accessibility.

Access keys

1 - jump to the main menu
2 - jump to the main content of the page
3 - jump to the top of the page
Access keys are shortcuts to provide quick and easy access to common pages without the need for a mouse and have been included to assist users with disabilities navigate the web site more easily.

How to use access keys

PC/Windows: press ‘alt + access key number’ to highlight the link, then ‘enter’ to go to the corresponding page.
Macintosh: press ‘control + access key number’ to highlight the link, then ‘return’ to go to the corresponding page.
Listed below are the access keys we use consistently on every page of the site, within text-only mode:

Site features

Consistent navigation with access keys
Scalable text
Suitable for screen readers and keyboard support
Clearly labelled graphics and image maps
Correctly labelled tables and forms
No flickering or strobing graphics

Text style and size

Some users might find the site easier to read by increasing the size at which text is displayed. To do this you can adjust your browser’s settings by going to the View menu, then select ‘text size’ or ‘text zoom’ or ‘zoom’ and increase the size of the text, or use one of the three sizes provided by the A symbols at the top of each page.

PDF files

These will be opened in a new browser window to allow you to switch between the site and the newly opened page.
Before you can read PDF files you will need Adobe Acrobat viewer which can be downloaded from www.adobe.com. For more information about accessibility when using Adobe products please visit http://access.adobe.com/

Disclaimer

This is AAA Bobby and WC3 WAI AAA approved according to the guidelines laid out at the time this site was built.

Vanquis Bank endeavours at all times to make the site as accessible as reasonably possible to disabled users. In no way does Vanquis Bank seek to deliberately discriminate against disabled users access to the website service in accordance with the Disability Discrimination Act 1995.