At Fresh Start, we understand that managing financial commitments can be tricky. That is why we have made it our mission to support our customers financial wellbeing. We specialise in purchasing debt and supporting financial rehabilitation by offering tailored solutions to support our customers on their journey to a debt free future.
Our promise to you
To listen and treat you as an individual
To not add interest or admin charges
To find an affordable solution for you
We are always on your side and believe you have the right to be in full control of your finances and make your own financial decisions.
By utilising Vanquis’ vast experience in helping over 2.8 million customers get the credit they deserve, we are able to understand your specific circumstances and assist you in managing your debt while allowing you to get on with your life.
Why we have contacted you.
If we have recently contacted you, this means that we have purchased your debt and it is now owed to us. No need to panic, get in touch with us and together we can determine the best way forward for you.
Based in the UK, our friendly Solution Specialists will take the time to understand your circumstances and talk through your options to ensure a fair outcome is achieved.
In need of a helping hand? We have you covered.
We work closely with several independent financial advice charities to ensure that you get the right level of support. We understand you may not want to talk to a complete stranger about money worries, but sometimes this can help. Find the financial difficulty tab below for more information on how to get free expert advice.
Make a payment online
Pay your Fresh Start account using your debit card today. You can also register a debit card for convenience. Alternatively, to talk through your options, give us a call.
Experiencing financial difficulty
Need some support and advice regarding your finances? There are a number of independent financial advisors who can help.
Any questions about Fresh Start? Check if they have already been answered and read our most frequently asked questions.