Flexible and convenient ways to pay


Make your payment towards your account using any of the options that suit you.


Using the payment methods below, you can make a payment for the whole balance, or a monthly amount that you can afford. Get in touch so we can review your financial circumstances, and discuss all the options to clear your debts.


Make a payment online

Pay your Fresh Start account using your debit card today. You can also register a debit card for convenience.


By bank transfer

To make a payment via bank transfer you will need the following details:

Payment Reference: Fresh Start Account Number
(without the first 3 zeros)

Our sort code: 60-95-94

Our bank account number: 0000 0001

Allow 2-3 working days for payments to be processed


0800 019 8239

9am - 5pm Monday to Friday


Allow 2-3 working days for payments to be processed.


See full telephone number and call charge information ›

Cash via PayPoint call

0800 019 8239

Call the number above to be issued with a PayPoint barcode. This can be issued direct to your smart phone via SMS. You can then take this barcode to over 29,000 participating local stores to make payments in cash.


Allow 2-3 working days for payments to be processed.


By post

Fresh Start, PO Box 112, Sheffield S98 1GG

Make cheques and postal orders payable to ‘Vanquis Bank’ followed by your Fresh Start account number. On the back, please write your name and Fresh Start account number. Please do not send cash through the post. Allow 10 working days for payments to be received and processed.

Experiencing financial difficulty

Need some support and advice regarding your finances? There are a number of independent financial advisors who can help.