Financial Scams 

You may receive a phone call or email or even a letter through the door from a fraudulent business scheme or fraudster offering you different methods of obtaining financial rewards whether it be from a job, an investment or discounted online shopping. These communications may appear genuine so its important to remain vigilant and ensure you know how to spot a scam.

Review the list of common scams below and if you feel you may have been a victim of a scam while using your Vanquis card please contact us immediately on 0330 099 3000 - 8am - 8pm Monday to Friday and 9am - 5:30pm on Saturday.


A scam where someone posing as a salesperson offers you the chance to invest in shares, land, gold or carbon credits. Do your research before you make any decision about an investment. Call the FCA helpline on 0800 111 6768 for further guidance.

Advance Fee

This scam involves being told you have won a lottery you did not enter or an inheritance you didn’t know was due. They will usually ask for a fee upfront for administration costs. Genuine lotteries will not ask for a fee upfront to release your winnings.

Computer Software Scam

A scam where you will receive a call supposedly from a well known computer company asking you to download the latest software as you may have a virus. They may ask you to visit a website to download the software or even ask for payment for their help. Legitimate computer companies will never call you and ask you to download software or to repair your computer.

Shopping Online

This type of scam involves advertising goods or services that don’t exist or aren’t theirs to sell. They will ask for payment directly to their bank and the goods will never arrive. Always remember to research the site and the seller before making any purchases.

Money Mules

A scam that involves having funds transferred into your account and then sending the funds on, usually to accounts based overseas. This will usually take the form of a job advert. Never allow someone to use your account to move funds.