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Customer Service |
0330 099 3000 |
8am – 8pm Monday to Friday and 9am – 5.30pm Saturday |
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QuickCall (24/7 automated telephone service) |
01623 23 23 23 |
24 hours a day |
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Lost & Stolen |
0800 783 9003 |
24 hours a day |
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+44 161 444 4495 if calling from outside the UK. |
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Card Activation |
0800 781 9660 |
8am – 9pm Monday to Friday and 9am – 5.30pm Saturday |
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01623 23 23 23 |
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Repayment Option Plan |
0330 099 3010 |
8am – 8pm Monday to Friday and 9am – 5.30pm Saturday |
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We know life doesn’t always go to plan – should your circumstances change and you find yourself experiencing financial difficulties, we’re always here to help. |
0330 099 3002 |
8am – 8pm Monday to Friday and 9am – 5pm Saturday |
How much will it cost me?
01 and 03 numbers
Calls to 01 and 03 numbers from UK landlines and mobiles are normally included in free plan minutes if available; otherwise calls to 03 numbers cost the same as calls to 01/02 prefix numbers.
0800 numbers
Calls to 0800 or 0808 numbers are free from consumers' mobiles and landlines.
Call cost information correct as at August 2016.