Telephone Information | Opening Times & Cost

Customer Service

0330 099 3000

8am – 8pm Monday to Friday

and 9am – 5.30pm Saturday


 

 

 

QuickCall (24/7 automated telephone service)

01623 23 23 23

24 hours a day

 

 

 

Lost & Stolen

0800 783 9003

24 hours a day

+44 161 444 4495 if calling from outside the UK.

 

 

 

Card Activation

0800 781 9660

8am – 9pm Monday to Friday

and

9am – 5.30pm Saturday

01623 23 23 23

 

 

 

Repayment Option Plan

0330 099 3010

8am – 8pm Monday to Friday

and

9am – 5.30pm Saturday

 

 

 

 

 

We know life doesn’t always go to plan – should your circumstances change and you find yourself experiencing financial difficulties, we’re always here to help.

0330 099 3002

8am – 8pm Monday to Friday

and

9am – 5pm Saturday

 

How much will it cost me?

 

01 and 03 numbers

Calls to 01 and 03 numbers from UK landlines and mobiles are normally included in free plan minutes if available; otherwise calls to 03 numbers cost the same as calls to 01/02 prefix numbers.

0800 numbers

Calls to 0800 or 0808 numbers are free from consumers' mobiles and landlines.


Call cost information correct as at August 2016.