Cost of living support

 

Get help with the rising cost of living, including managing your credit card payment and links to government support and organisations that offer free, independent advice.

 

The cost of living impacts everything we spend our money on, from groceries to energy bills and housing. Right now, costs are increasing much faster than normal for lots of people, so we want to make sure you can find the right help if you need it.

 

Explore ways to get in touch with us if you're a Vanquis customer. Plus, find links to government support, organisations that offer free, independent advice, and budgeting tools to help you manage everyday costs.

How we can help 

Missed payments

 

If you're worried about missing a payment, we could help you set up a payment plan or other solution, depending on your situation. 

Get in touch

Life changes 

 

Whatever's going on, we're here to talk things through. Find out how we've helped other customers, too. You'll always be able to talk to a real person.

Help with life changes

Managing debt 

 

Let us know if you've contacted a debt management agency or are exploring other options to help you pay off your debt. 

Complete the form



 

Cut the cost of living with Snoop

 

To help you cut everyday costs, we’d love to introduce you to Snoop: the money-saving app that helps you track your spending and cut and switch bills. It could save you up to £1,500* a year.

 

 

Get the app

 

Learn more about Snoop

*£1,500 saving based on savings seen by a typical customer through the Snoop app. Full breakdown available here.

 

Snoop foreground

 

Cut the cost of living with Snoop

 

To help you cut everyday costs, we’d love to introduce you to Snoop: the money-saving app that helps you track your spending and cut and switch bills. It could save you up to £1,500* a year.

 

Snoop foreground

 

Get the app

 

Learn more about Snoop

*£1,500 saving based on savings seen by a typical customer through the Snoop app. Full breakdown available here.

Government support

The UK government offers support to help with the rising cost of living, from childcare and travel costs to income support and energy saving tips.

 

Explore Help for Households  

Help from other organisations 

If you're worried about money, you don't have to go through it alone. Below you'll find links to other organisations that offer free, independent advice whenever you need it. 

 

IncomeMax self-help checklist

 

We've been working with Income Max since 2015 to help people get the most out of their money. We teamed up with them to create a self-help checklist so you can find the free help and support you need, quickly and easily.     

 

PayPlan

 

We've partnered with PayPlan to offer a free, personalised action plan to help you stay on top of your finances, as well as a range of advice and services.

 

Money Helper

 

Explore lots of guidance on managing your money, including a handy budgeting tool and access to a free debt adviser.  

 

StepChange

 

Get impartial and confidential debt advice for free, and find useful information and tools to help you understand your finances better. 

 

Debtline

 

Get an accurate view of your financial situation with Debtline's digital debt advice tool, available 24/7. If you're self-employed, Business Debtline offers more specialised help, too.

 

Ofgem

 

Find tips on reducing your energy costs, what the price cap means for you and how to get help if you're worried about your energy bills.

 

Breathing Space

 

Officially called the Debt Respite Scheme, Breathing Space helps give people time to deal with their debts and take some of the pressure off.