The cost of living impacts everything we spend our money on, from groceries to energy bills and housing. Right now, costs are increasing much faster than normal for lots of people, so we want to make sure you can find the right help if you need it.
Explore ways to get in touch with us if you're a Vanquis customer. Plus, find links to government support, organisations that offer free, independent advice, and budgeting tools to help you manage everyday costs.
How we can help
Missed payments
If you're worried about missing a payment, we could help you set up a payment plan or other solution, depending on your situation.
Life changes
Whatever's going on, we're here to talk things through. Find out how we've helped other customers, too. You'll always be able to talk to a real person.
Managing debt
Let us know if you've contacted a debt management agency or are exploring other options to help you pay off your debt.
Government support
The UK government offers support to help with the rising cost of living, from childcare and travel costs to income support and energy saving tips.
Help from other organisations
If you're worried about money, you don't have to go through it alone. Below you'll find links to other organisations that offer free, independent advice whenever you need it.
We've been working with Income Max since 2015 to help people get the most out of their money. We teamed up with them to create a self-help checklist so you can find the free help and support you need, quickly and easily.
We've partnered with PayPlan to offer a free, personalised action plan to help you stay on top of your finances, as well as a range of advice and services.
Explore lots of guidance on managing your money, including a handy budgeting tool and access to a free debt adviser.
Get impartial and confidential debt advice for free, and find useful information and tools to help you understand your finances better.
Get an accurate view of your financial situation with Debtline's digital debt advice tool, available 24/7. If you're self-employed, Business Debtline offers more specialised help, too.
Find tips on reducing your energy costs, what the price cap means for you and how to get help if you're worried about your energy bills.
Officially called the Debt Respite Scheme, Breathing Space helps give people time to deal with their debts and take some of the pressure off.