How to Protect Your Credit Card Against Fraud

 

Read our guides below which provide you with useful information that can help protect you against credit card fraud

 

 

 

At Vanquis we are constantly working hard to monitor and protect your account from fraud. The links below provide helpful hints, tips and websites on how to protect yourself from fraud.

 

If you do not recognise transactions on your account, please call us as soon as possible.

 

If you suspect you have been a victim of fraud, contact our lost and stolen immediately, we will block your card immediately and issue you with a new card.

 

Lost and Stolen Line: 0800 723 9003 or +44 161 444 4495 if calling from abroad

Customer Services: 0330 099 3000

 

Vanquis supports the Take Five to stop fraud national campaign led by Financial Fraud Action UK (part of UK Finance) and backed by Her Majesty's Government. To find out more click here.

 

Criminals are experts at impersonating people, organisations and the police. They spend hours researching you for their scams, hoping you’ll let your guard down for just a moment.

 

Stop: Simply taking a moment to stop and think before parting with your money or information could keep you safe.

Challenge: Could it be fake? It’s ok to reject, refuse or ignore any requests. Only criminals will try to rush or panic you.

Protect: Contact Vanquis immediately if you think you’ve fallen for a scam that’s affected you and report it to Action Fraud.

 

My money? My info? I don’t think so!

 

 

Click here for opening hours and call charges.

Take Five My Money Graphic

 

 

Types of fraud

Details about types of fraud and how to identify them.

 

 

 

 

Find out more ›

Common scams

See the current scams fraudsters are using and how to protect yourself from them.

 

 

 

Find out more ›

How to protect yourself and card from fraud

Tips on protecting your card and identity.

 

 

 

Find out more ›

How Vanquis protects you

The measures we have in place to help protect you from fraud.

 

 

 

Find out more ›

Frequently asked questions

 

 

 

 

 

Find out more ›

Contact Us

Details of how to contact Vanquis and links to useful sites on fraud and scams.

 

 

 

Find out more ›