Our Awards


Learn more about the awards we’ve won across lots of categories, from our products and tech, to customer service.

Celebrating our wins

Since 2009, we've won a range of awards recognising the hard work we put into serving our customers, and we couldn't be prouder.


We started 2023 with 4 awards in total, not just for the product we offer, but how we treat our customers, too.

Moneyfacts Consumer Awards


Recognising product excellence and customer service, the Moneyfacts Consumer Awards are chosen by the people who matter the most – customers. We're proud that this is the sixth year we’ve won, leaving this year with 2 trophies.

  • Best Credit Builder Card Provider of the Year
  • Credit Card App of the Year

Card & Payment Awards


Every year, 100 companies compete across a range of categories recognising excellence and innovation across the industry. Winners are chosen by an independent panel of industry experts. We proudly took 2 awards home this year, and it’s our third year running.

  • Best Benefits/Loyalty Programme
  • Best Customer Service


Card & Payment Awards

  • Best Marketing Campaign (Highly Commended)
  • Changing Lives in the Community (with PFG)

Credit Awards

  • Best Marketing Campaign of the Year

Lending Awards

  • Best Brand
  • Customer Service Excellence


Card & Payment Awards

  • Success in Customer Service


Moneyfacts Consumer Awards

  • Credit Builder Card Provider of the Year (Highly Commended)
  • Credit Card App of the Year


We won 14 awards from 2009 until 2018 for our technology and lending products, including Moneyfacts' Credit Builder Card Provider of the Year 4 times, and Credit Card Provider of the Year at the Credit Today awards 4 years in a row from 2009 to 2012.