Common scams

 

 

Voucher/Gift Card Scams

What is a voucher scam?

A voucher or gift card scam takes place when unsuspecting victims are approached by criminals and persuaded to pay bills, fees or debts using iTunes gift cards or other vouchers.

How to protect yourself from a voucher scam?

  • Do not make a payment using a gift card or voucher for anything unless it is something you are purchasing through the retailer’s website or in-store.
  • Do not provide the gift card or voucher details to anyone unless you are making a genuine purchase.
  • If you are being pressured to make a payment using a voucher or gift card, hang up and call the company directly on a trusted number, from a different phone if possible.

What to do if you think you have become a victim?

  • Report it to Action Fraud.
  • Report it to the retailer, bank or credit card company that you bought the gift cards or vouchers from.

 

 

Romance Scams

What is a romance scam?

Dating or romance fraud is when you think you have met your perfect partner online, but they are not who they say they are. Once they have gained your trust, they ask for money for a variety of emotive reasons.

Warning signs you should look out for:

  • Someone asks you to chat privately outside of the dating website by email, text or instant messaging.
  • The dating site or social media pages do not match up with what they have told you.
  • They ask you a lot of questions but don’t tell you much about themselves.
  • They tell you an elaborate story and ask for money or gifts.

How to protect yourself from a romance scam?

  • Never send money to someone you haven’t met.
  • Look out for inconsistencies in their stories compared to their dating or social media profiles.
  • If you agree to meet someone from an online dating site or chat room tell your friends and family where and when you are meeting.

What to do if you think you have become a victim?

  • Report it to Action Fraud.
  • Stop contact with the individual.
  • Report it to your bank or credit card company if you have transferred cash.
  • Report it to the website where you were first approached.

 

 

Remote Access Scams

What is a Remote Access scam?

A criminal calls you out of the blue pretending to be a technical support employee from a large company e.g. Microsoft or TalkTalk. They mention an error message, your computer/smart TV being slow, or that it’s infected with a virus and ask to remote access your computer/smart TV.

Warning Signs

  • You receive a phone call out of the blue telling you there is an issue with your PC/Laptop, Broadband or Smart TV.
  • The criminal asks if they can remote access your PC/Laptop.
  • The criminal requests personal details and/or your bank/credit card details.

How to protect yourself from a Remote Access scam?

  • Never provide an unsolicited caller remote access to your computer.
  • Never provide your personal details over the phone unless you made the call and the phone number is from a trusted source e.g. such as the number on the back of your card.
  • Ensure you have updated antivirus software and a good firewall.

What to do if you think you have become a victim?

  • Report it to Action Fraud.
  • Report it to your bank or credit card company.