Ways to pay your credit card or loan

 

Find out how easy it is to make payments.

Choose a payment method to suit you

Take a look at our different payment methods to find the right one for you. If you can afford to pay more than the minimum payment amount, the quicker your balance reduces, and the less interest you pay. Read our guide about minimum payments and what to be aware of when making the minimum payment on your credit card.

 

Looking for how to make additional payments to your loan? Call our helpful Loans team on 0333 003 5803**.

 

**See our telephone numbers, opening hours and call charge information.

 

Set up a Direct Debit

A Direct Debit takes the money to pay your credit card directly from your bank account. This can be your full balance, minimum payment or another amount that you choose.

 

You can set up a Direct Debit in the Vanquis Bank App or by calling us.

Set up a debit card payment

A recurring debit card payment (which is sometimes called a 'Continuous Payment Authority') will ensure that your minimum payment is always made on time each month using your debit card details.

 

You can set up a payment in the Vanquis Bank App or by calling us.

Make a manual debit card payment

You can make a on-off payment using a debit card whenever you like. Do this in Vanquis Bank App or you can call our automated phone line 24/7 on 0330 099 3000**

 

You can register your debit card in the app to make future payments easier.

How to make a payment

The easiest way to make a payment is either through the Vanquis Bank App or via our Online Banking service. Follow the steps below to find out how to make payments.

 

Vanquis Bank App

1. Download and register, or open the Vanquis Bank App

 

2. Go to the 'Payments" tab and choose 'Make a payment'.

 

3. Follow the instructions to complete your payment.

 

If you use a debit card for your payment, your balance will update within 2 working days.

 

You can also choose Payit™ to make your payments easier and faster than ever. Find out more about how Payit™ works here.

 

You should think about whether you can afford to pay more than the minimum amount. The more you pay, the quicker your balance reduces, and the less interest you pay.

 

Get the app

 

 

 

 

Take a look at our video guide to find out more about making payment in the app.

Vanquis Online Banking

1. Log in to Online Banking.

 

2. Click "Payments" or "Make a Payment" on the account summary page.

 

3. Your balance will update within 2 working days

 

Log in to Online Banking

 

Other ways to pay your credit card

By phone

Pay with our 24/7 automated phone line on 0330 099 3000** available 24 hours a day.

 

With your bank's telephone or online banking

 

Make one-off payments or set up a standing order through your bank’s online or telephone banking.

 

You’ll need these details:

  1. Our sort code: 60-95-94
  2. Our bank account number: 0000 0001
  3. Your Vanquis 16-digit card account number

 

Pay by cash, cheque or postal order

 

In person

 

Use your pre-printed giro (at the bottom of your monthly statement) to pay in-person at your bank or local Post Office. If you are paying by cheque or postal order, make it payable to ‘Vanquis Bank’, followed by your 16-digit Vanquis Visa credit card number. On the back, write your name and the same Vanquis card number.

 

It will take about 5 working days for your payment to reach your account.

 

Just to make you aware, some banks or Post Offices charge a handling fee. These payments can take up to 20 working days to clear.

 

By post

 

If you’d like to post a cheque or postal order, send it with your pre-printed giro (at the bottom of your monthly statement) in one of our pre-paid envelopes.

 

Make cheques payable to ‘Vanquis Bank’, followed by your 16-digit Vanquis Visa credit card number. On the back, write your name and the same Vanquis card number. The cheque address is Vanquis Bank, PO Box 112, Sheffield, SG98 1GG.

 

You should allow 7 working days for your payment to reach your account. Cash and post-dated cheques will not be accepted.

 

**See our telephone numbers, opening hours and call charge information.