Promise to Pay


Complete a Promise to Pay to show your commitment to catch up on a missed payment.


The Vanquis Bank App is the simplest way to manage and track your Promise to Pay, so check your app to see if it's available to you.


If you don't have the Vanquis Bank App download it now and take the chance to set up automatic payments, so you never miss a payment.


Things to consider

  • A Promise to Pay is not a long term option. For help with long term financial difficulties visit our Money Worries page.
  • If you are overlimit, missed a payment or both you must commit to paying the full amount due.
  • If you are unable to commit to pay the full amount due take a positive step and get in touch.

Promise to Pay

How does a missed payment affect you

A missed payment can have a negative impact on your credit score. This is because a credit score reflects how reliable you are with managing credit and making repayments. Bad account management can exclude you from benefits like credit limit increases and interest rate reductions.


To make account management easier you can set up a Direct Debit or a recurring debit card payment. These tools are designed to help stop the chances of missed payments. Take a look at our Ways to Pay page and find out how to set up a regular payment.

More help and support

As well as the help we offer we also recommend speaking to the different organisations that exist to support people with concerns about money. There are a number of places where you can get free, independent advice on your situation, whether it's related to energy costs, debt management or other expenses.


More help & support