Coronavirus (COVID-19)


Vanquis is working to support our customers as the economy and country are affected by Coronavirus (COVID-19).

Our call wait times are much longer than normal.


Please only call if your enquiry is urgent. This will help us to serve our customers who are in most need and in vulnerable situations.


We apologise for any inconvenience and thank you for your understanding.


Vanquis Credit Cards Guidance


If you own a Vanquis Credit Card and are impacted or would like to find out how Vanquis is handling COVID-19.



Vanquis Loans Guidance


For our Loans customers who have been impacted by COVID-19.





Persistent Debt Update


Received a letter about Persistent Debt? Read our update about and what it means for you.