From time to time, you might need to know something specific about your Vanquis card. There could be a question you need answering or you might need help using your card.
We've put together a set of help articles for our Vanquis credit card customers. Here we can help you find the information you need.
Choose a help article
Using your credit card
Find help with activating your card, replacement cards, contactless payments and your PIN.
Cash transactions
Read about withdrawing cash and using your credit card for cash transactions.
Disputing a transaction
Find out how to make a claim on your credit card purchases.
Using your credit card abroad
Check out how to use your card abroad and what charges you should know about.
Making payments to your credit card
Find out every way that you can pay your Vanquis card.
Lost or stolen cards
What should you do if your card is lost or stolen? Find out here.
You can also try our help articles on Managing you credit card account if you don't see what you need above.
Manage your credit card using the Vanquis app
It is quick and easy managing your Vanquis credit card with the Vanquis app. Download it now and take advantage of these features and more:
- View your PIN and card details
- Verify online purchases
- Make payments and set up automatic payments
- Check your transactions
- See up to 12 months of statements
- Report your card lost or stolen
- Change your address and contact details
More help & support
You might also find it useful to take a look at our guidance around Understanding Credit. This includes information on your credit score, how you could improve your score and what to do if you have no credit history.
We also have a number of guide articles for credit cards and personal loans, and our fraud section will help keep you and your account protected from scams and other fraudulent activity.